My ID Card Privacy Notice

My ID Cardis a trading style of Custom Card Services International Ltd who are ultimately owned by Emos Holdings Ltd of The Lennox, Lennox Road, Basingstoke, RG22 4AP.

We are registered with the Information Commissioner’s Office under registration number:  a: ZA00380 and act as the data controller in the collection, use, storing, protection and transfer of your personal information.

Our Data Protection Officer can be contacted by telephone 01256 328883

We collect your personal information to meet our legal, statutory and contractual obligations to enable us to provide you with your My ID Card.

We will never collect any unnecessary personal data from you and do not process your information in any other way.

The personal data that we collect from and process for you is: –

  • Name
  • Business or Home Address
  • Email Address
  • Telephone Number
  • Mobile Number
  • PIN / Password to identify yourself as required

My ID Card takes your privacy very seriously and will never disclose, share or sell your data, unless required to do so by law. We only retain your data for as long as is necessary.

You have the right to access any personal information that we hold or process about you and to request information about: –

  • What personal data we hold
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible, unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing in accordance with the data protection law, however if this right is exercised then your My ID Card will no longer be valid.

If we receive a request for any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

We do not share or disclosure any of your personal information without your consent, other than for the purposes specified, unless there is a legal requirement or to enforce our terms and conditions.

We do not transfer your data outside of the EEA and will always ask for consent if this becomes a requirement.

We utilise our wholly owned subsidiary company Custom Card Services International Ltd as a Data Processor who acts on our behalf to provide the card production. They act in accordance with instructions from us and comply with this and  and their own privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

Custom Card Services International Ltd
The Lennox
Lennox Road
RG22 4AP
01256 328883

My ID Card takes your privacy seriously and take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place.

Legal Basis for Processing Personal Data

Our legal reason for collecting and using personal data will depend on the personal data concerned and the specific context in which we collect it. My ID Card will normally collect personal data from you only where:

  • we have your consent to do so
  • where we need the personal data to deliver the services you have requested (to process your application for a My ID Card Proof of Age card).
  • where the processing is in our legitimate interest (and not overridden by your data protection interests or fundamental rights and freedoms).

Lodging a complaint

My ID Card only process your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority who are:

Information Commissioner’s Office
Wycliffe House
Water Lane
0303 123 1113